Privacy Policy

Subject to this Privacy Policy, CreatorLink.bio ("CreatorLink", "we", "us" and/or "our") provides access to CreatorLink's URL shortening and analytics platform (collectively, the "Services"). By using or accessing the Services, you acknowledge that you have read, understand, and agree to be bound by this Privacy Policy.

1. Acceptance of Privacy Policy

If you are accessing our Services on behalf of a company, business, or other legal entity, you represent that you have the authority to bind such entity to this Privacy Policy. If you do not have such authority, or if you do not agree with this Privacy Policy, you must not accept this Privacy Policy and may not use the Services.

2. Service Description

CreatorLink.bio provides a professional URL shortening and analytics platform designed specifically for content creators and digital professionals. The Service is accessible at creatorlink.bio and other domains and subdomains controlled by Us (collectively, "the Website").

3. Information Collection and Use

3.1 Personal Information

While using our service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Email address
  • Name
  • Payment information (processed by Stripe)
  • Usage data and analytics (collected anonymously via PostHog)

3.2 Usage Data

We uses the collected data for various purposes, including:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service
  • To provide customer support
  • To gather analysis to improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To fulfill any other purpose for which you provide it
  • To carry out our obligations and enforce our rights
  • To provide you with account and subscription notices
  • To provide you with news and offers about similar services
  • For any other purpose with your consent

4. Data Processing and Storage

All personal data is processed in strict accordance with the General Data Protection Regulation (GDPR) and stored securely within the European Economic Area (EEA). We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Regular backup procedures and disaster recovery planning

6. Third-Party Services

6.1 Payment Processing

We use Stripe for payment processing. When you make a payment, your payment information is handled directly by Stripe. We do not store your payment details. For more information, please refer to Stripe's Privacy Policy.

6.2 Analytics

We use PostHog for anonymous analytics to improve our service. PostHog collects anonymous usage data and does not track personally identifiable information. For more details, please see PostHog's Privacy Policy.

7. Data Protection

All data is processed in accordance with GDPR principles. We implement appropriate technical and organizational measures to ensure data security.

8. Your Rights

Under GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object

9. Data Retention and Deletion

We retain your personal data only for as long as necessary to provide you with our Services and for legitimate and essential business purposes, such as maintaining the performance of the Services, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. If you request deletion of your data, we will process your request within 30 days, subject to any legal requirements to retain certain data.

10. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside European Union and choose to provide information to us, please note that we transfer the data to the European Union and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Contact Information

For any privacy-related queries or to exercise your rights, please contact us at privacy@creatorlink.bio

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

By using CreatorLink.bio, you acknowledge that you have read this Privacy Policy, understood it, and agree to be bound by it. We reserve the right to update this Privacy Policy at any time.

Last modified: March 19, 2024